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Terms and Conditions

Terms & Conditions

Introduction

Welcome to Daju Bhai Pharmacy. By accessing our website or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order or using our platform.

Use of Services

By using our website, you confirm that:

  • You are providing accurate and complete information
  • You will use our services only for lawful purposes
  • You are responsible for maintaining the confidentiality of your account details

Products & Availability

All products listed on our website are subject to availability. We reserve the right to:

  • Limit quantities
  • Update product information and pricing
  • Cancel orders if products are unavailable

Prescription Requirement

Certain medicines require a valid prescription. By uploading a prescription:

  • You confirm that it is valid and issued by a licensed medical professional
  • We reserve the right to verify and approve prescriptions before processing the order
  • Orders may be cancelled if the prescription is not valid

Pricing & Payments

  • All prices are listed in NPR and are subject to change without prior notice
  • Payments can be made through available payment methods on the platform
  • Orders will be processed only after successful payment or confirmation (for COD)

Delivery

  • Delivery times may vary based on location and availability
  • We are not responsible for delays caused by external factors
  • Customers must provide accurate delivery details

Cancellation Policy

  • Orders can be cancelled before dispatch
  • Once dispatched, cancellation may not be possible
  • Refunds for cancelled orders will be processed as per our refund policy

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. Certain items such as opened medicines or personal care products are non-returnable for safety reasons.

Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and using it responsibly.

Limitation of Liability

Daju Bhai Pharmacy is not liable for:

  • Misuse of products or medicines
  • Incorrect usage without proper medical guidance
  • Delays or service interruptions beyond our control

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be effective once posted on this page.

Contact Us

For any questions regarding these Terms & Conditions, please contact:

  • 9848249044
  • Harisiddhi, Lalitpur, Nepal